by charlotte logo
by charlotte logo

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Our Care

Living With Care

We are devoted to quality craftsmanship and thoughtful design. Each piece begins as an in-house sketch, lovingly refined by our designers and Charlotte herself, before coming to life through the skilled hands of our partners. To honour this craftsman

Cleaning with Care

Sterling silver and solid gold pieces can be cleaned using a soft polishing cloth or, ideally, a jewellery cleansing solution. Gold and gold-plated pieces should be cleaned very gently with a soft polishing cloth. Do not use tissue paper or paper tow

Understanding Tarnishing

The chemical name given to the tarnishing process is oxidation. Tarnishing is a thin layer of corrosion on metals, resulting from a reaction to moisture, air or chemical compounds with the metal in your jewellery. This will appear as a dark surface d

Preventing Tarnishing

Tarnishing is a natural process that may cause the metal of your jewellery to lose its shine or change in colour over time. While this can happen more quickly for some wearers than others, simple care rituals can help preserve the beauty of your piec

Reversing Tarnishing

It is natural for gold-plated jewellery to occasionally show signs of tarnish. Factors such as perspiration and body oils, which vary from person to person, can sometimes accelerate discolouration or oxidation. To help preserve the radiance of your p