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by charlotte logo

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Living With CareUpdated 5 hours ago

We are devoted to quality craftsmanship and thoughtful design. Each piece begins as an in-house sketch, lovingly refined by our designers and Charlotte herself, before coming to life through the skilled hands of our partners. To honour this craftsmanship and ensure your jewellery shines for years to come, we encourage you to follow these care practices:

  • Moisture
    Exposure to water, such as showering, hand washing, or swimming, can cause jewellery to tarnish.
  • Exercise
    Delicate designs may break during exercise or vigorous activity. We recommend removing your pieces beforehand.
  • Cosmetics
    Perfume, lotions, and cosmetic products can affect gold vermeil and sterling silver jewellery. Always apply these before putting on your jewels.
  • Anti-Tarnish
    Keep the anti-tarnish tabs included in your order with your jewellery to help protect against moisture during storage.
  • Storage
    Avoid storing jewellery long-term in gift boxes. Instead, keep your pieces in a cool, dry place away from direct sunlight.
  • Cleaning
    Clean gently with a soft polishing cloth or distilled water only. Avoid chemicals or harsh cleaners, which can accelerate tarnishing.
  • Plating
    Over time, the gold layer on plated jewellery will naturally wear. Plated pieces may need to be refreshed or re-plated every few years.

For more detailed guidance, we invite you to explore our full Care Guide.

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