Any orders that are purchased with an express service will automatically be fast-tracked and packed as a priority. We highly recommend purchasing the express service if you require this order urgently. We also offer Same Day services for most of Metr
Due to the high volume of orders our dispatch team processes, we cannot amend your order once it has been placed. If you would like to cancel your order instead, we will do our best to facilitate this for you. Please call us as soon as possible to sp
Due to the high volume of orders that we are processing, we cannot guarantee that your order can be cancelled in time. While we will try our best to cancel your order, it may have been processed and shipped already. Cancellations are not guaranteed u
To support the environment and with sustainability in mind, we no longer include physical invoices with orders. If you’re gifting an item, you can request a gift receipt at checkout by ticking "Make this a gift?". Alternatively, if you require a tax