Due to the high volume of orders our dispatch team processes, we cannot amend your order once it has been placed. If you would like to cancel your order instead, we will do our best to facilitate this for you. Please call us as soon as possible to speak to one of our team members.
As cancellation requests are time-sensitive, if your order has been packed up, we will be unable to void the transaction, and you will need to return the package once it's been received, as per our return policy here. If this is an address change, you can contact the courier directly to see if a redirection is viable.