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Australian Returns

How do I return an item domestically?

We want you to love your by charlotte purchase, however, if you have changed your mind, you can return your items within 30 days of receiving your purchase. Please be sure to read our Returns Policy to ensure your item is eligible for a return. If yo

How much is returns postage in Australia?

We offer a flat-rate fee of $10.00 for all domestic online returns within Australia. This fee covers the cost of the pre-paid return label. You can either print your label or take it to your local Australia Post office where they will scan your digit