What's Your Delivery Timeframe?Updated 8 hours ago

All orders are dispatched from our warehouse in NSW, Australia, and are processed Monday to Friday, excluding public holidays. Orders placed after 1pm AEDT will be included in the next business day's dispatch schedule. Please allow 1–3 business days for your order to be carefully prepared and processed. 

Once dispatched, your parcel will be sent with your choice of standard or express shipping carrier. During promotional or sale periods, please allow additional time for both dispatch and delivery due to increased order volumes. We cannot fast-track your order, but suggest you choose Same Day or Express Service for priority dispatch.

• Australia Post Standard eParcel: 2-4 business days and 3-6 business days (Outside NSW only).
• Australia Post Express eParcel: 1-2 business days and 1-3 business days (Outside NSW only).
• DHL International Express (New Zealand): 3-5 business days.
• DHL International Express (Rest of World): 7-14 business days.

Once your order has been shipped, you will receive a shipping notification via email with tracking details. If you haven't received anything, please contact our team immediately so we can look into it. You can also view our shipping information here.