What is the best way to care for my piece?Updated 9 months ago

At by charlotte, we pride ourselves on quality craftsmanship and attention to detail. Each unique piece is designed in-house and meticulously refined by our designers and Charlotte herself. 

From the initial drawings to the final samples, we work closely with all partners within our supply chain to ensure that our jewellery is reflective of the love and consideration that goes into every step of the design process.

To ensure that your jewels last as long as possible, we recommend you follow the below care information:

• Moisture Exposure to water and moisture such as showering, hand washing and swimming can cause jewels to tarnish.
• Exercise Delicate jewellery can break during exercise or vigorous activity.
• Cosmetics: Contact with perfume and cosmetic products can damage gold-plated and sterling silver jewellery. 
• Anti-tarnish Keep our anti-tarnishing tabs with jewels to protect against moisture and during storage.
• Storage We suggest that you do not store your jewels in our gift boxes long term. Keep your jewellery in a cool, dry place away from direct sunlight.
• Cleaning Only clean your jewels using a soft polishing cloth or distilled water to clean. Using chemicals to wash your pieces can cause reactions like tarnishing to occur.
• Plating With all plated jewellery over time the gold metal will wear away. Therefore, plated pieces may need to be replaced or plated again every few years.

If you are after more information, please see our Care Guide.