How will my order be packaged?Updated 10 months ago

Your order will be delivered in an eco-friendly by charlotte cotton drawstring bag. Jewellery will be packaged in our iconic pink by charlotte box, with a 100% cotton pink pouch and meaning card (if applicable to your purchase).

At by charlotte, we believe in sustainability and conservation, therefore, to prevent unnecessary wastage, the number of cotton pouches is provided according to the size of the individual order.

Our boxes are recyclable, however, we suggest that you do not store your jewels in our gift boxes long-term. Keep your jewellery in a cool, dry place away from direct sunlight.

We offer premium gift wrapping as an option at an additional cost if you are looking to add an extra special touch of magic.

To purchase gift wrapping, simply add it to your cart upon checkout, or you can browse our selection of gift boxes, greeting cards, and gift cards here.