We’re so sorry your order hasn’t arrived when expected. Delivery timeframes begin once your order has been dispatched, and sometimes couriers experience delays outside of our control. Please check your tracking link for the latest updates. If your pa
Tracking updates can take up to 24–48 hours to appear after dispatch. If your tracking hasn’t updated after this time, please reach out to our team with your order number, and we’ll confirm your parcel’s status with the courier.
Occasionally, orders may arrive in multiple parcels. Please check your shipment confirmation email to see if more than one consignment number was provided. If all items were meant to be in one delivery, and something is missing or incorrect, we are h