What happens if I require a refund and paid using Afterpay?Updated 23 days ago

Items purchased with Afterpay can be returned for a store credit or refund, subject to our by charlotte Returns Policy. Once received, returns will be processed, and Afterpay will be advised. Your payment plan will then be adjusted to reflect the new total order value. If you have already made a payment, this will be refunded to you via Afterpay.

If your opt for a store credit as your return resolution, please note that your Afterpay account will not update or refund as the money is still technically owed. You will receive a complete credit for the full return amount owed, and you will need to continue paying off your installments. Failure to make payments may incur additional fees through the platform.